If you've purchased your domain through, then this guide will show you how to configure your domain, set up domain forwarding and add it to your Kong store.

Configuring your domain

  1. Log in to your account.
  2. Under the My Accounts tab, click on the domain that you want to edit.
  3. Scroll down to the Advanced Technical Settings section and click Edit Domain Aliases Records.
  4. In Host enter ‘www’ and in Destination enter your Kong store URL, which will look something like You can find this by logging into your Kong store and going to Settings then Domains, and clicking the Copy to Clipboard button next to the CNAME Value field.
  5. Review your changes and click Continue.

Forwarding your domain to www.

  1. Log in to your account.
  2. Click Redirects under Domains.
  3. Select a Permanent (301) redirect.
  4. Choose your domain from the drop-down prefixed with http://(www.)?. Leave the next field blank.
  5. In the Redirects to field, enter your domain including http://www., for example
  6. In the www. redirection section, select Do not redirect www.
  7. Put a tick in the Wildcard Redirect checkbox.
  8. Click Add, and you’re done.

Adding your domain to your Kong store

The last step is to add your domain to your Kong store. Here’s how to do it:

  1. Log in to your Kong store.
  2. In the left-hand navigation, click Settings, followed by Domains.
  3. In the Primary Domain field, type in or paste your domain name ensuring to include the www. part.
  4. Click the Verify button to check that your CNAME record has been set up correctly.
  5. Save your settings.

Redirect to your primary custom domain

Once you’ve saved your domain, you’ll see an additional checkbox titled “Redirect visitors to my primary custom domain”. Ticking this will mean that any visitors that try to access your Kong subdomain URL, for example, will be redirected to your Primary Custom Domain.

This setting is recommended for most stores, but it’s completely down to personal preference.

Having problems?

Take a look at our troubleshooting guide, which has solutions to some of the most common domain configuration problems.

Have more questions? Submit a request


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