Domain.com

If you've purchased your domain through Domain.com, then this guide will show you how to configure your domain, set up domain forwarding and add it to your Kong store.

Configuring your domain

  1. Log in in to your Domain.com account.
  2. Go to Domain Central.
  3. Click on the domain you want to edit.
  4. Click DNS, and from the Modify drop-down select CNAME Alias.
  5. In Host enter ‘www’ and in Points to add your Kong store URL, which will look something like your-store-name.kong365.com. You can find this by logging into your Kong store and going to Settings then Domains, and clicking the Copy to Clipboard button next to the CNAME Value field.
  6. Once you’ve entered these details, click Add and you're done.

Forwarding your domain to www.

  1. Log in to your Domain.com account.
  2. Go to Domain Central.
  3. Click on the domain you want to edit.
  4. Click Pointers.
  5. Using the drop-down, choose URL.
  6. Enter your domain including www., for example www.mydomain.com, ensuring that it is a Standard Redirect.
  7. Click Save and you’re done.

Adding your domain to your Kong store

The last step is to add your domain to your Kong store. Here’s how to do it:

  1. Log in to your Kong store.
  2. In the left-hand navigation, click Settings, followed by Domains.
  3. In the Primary Domain field, type in or paste your domain name ensuring to include the www. part.
  4. Click the Verify button to check that your CNAME record has been set up correctly.
  5. Save your settings.

Redirect to your primary custom domain

Once you’ve saved your domain, you’ll see an additional checkbox titled “Redirect visitors to my primary custom domain”. Ticking this will mean that any visitors that try to access your Kong subdomain URL, for example your-store.kong365.com, will be redirected to your Primary Custom Domain.

This setting is recommended for most stores, but it’s completely down to personal preference.

Having problems?

Take a look at our troubleshooting guide, which has solutions to some of the most common domain configuration problems.

Have more questions? Submit a request

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