If you've purchased your domain through Easyspace, then this guide will show you how to configure your domain, set up domain forwarding and add it to your Kong store.

Configuring your domain

  1. Log in to your Easyspace account.
  2. Click on Domain Management from the left menu.
  3. Select your domain name from the dropdown list and click the green arrow.
  4. Expand the DNS Settings menu, and then click the Launch DNS tool button
  5. Click on the CNAME Records tab.
  6. Click on Add Record.
  7. In Host enter ‘www’ and in Domain enter your Kong store URL, which will look something like your-store-name.kong365.com. You can find this by logging into your Kong store and going to Settings then Domains, and clicking the Copy to Clipboard button next to the CNAME Value field.
  8. Once you’ve entered all the details, Click Update and your CNAME record will display in the CNAME records tab.
  9. Click Save and you’re done.

Forwarding your domain to www.

  1. Log in to your Easyspace account.
  2. Select Domain Management  from the left menu.
  3. Select your domain name from the dropdown list and click the green arrow.
  4. Expand the Web Forwarding menu and then click the Setup button.
  5. In the Add Web Forwarding section, enter your domain including www., for example www.mydomain.com.
  6. Click the Add button and you’re done.

Adding your domain to your Kong store

The last step is to add your domain to your Kong store. Here’s how to do it:

  1. Log in to your Kong store.
  2. In the left-hand navigation, click Settings, followed by Domains.
  3. In the Primary Domain field, type in or paste your domain name ensuring to include the www. part.
  4. Click the Verify button to check that your CNAME record has been set up correctly.
  5. Save your settings.

Redirect to your primary custom domain

Once you’ve saved your domain, you’ll see an additional checkbox titled “Redirect visitors to my primary custom domain”. Ticking this will mean that any visitors that try to access your Kong subdomain URL, for example your-store.kong365.com, will be redirected to your Primary Custom Domain.

This setting is recommended for most stores, but it’s completely down to personal preference.

Having problems?

Take a look at our troubleshooting guide, which has solutions to some of the most common domain configuration problems.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk